SAP-CRM course content
Training Brochure
Chapter 1.-SAP CRM Service–Key Process Chapter 2.-SAP CRM Service Business Scenario Chapter 3.-Complaint Management Scenarios Chapter 4.-Warranty Management Business Scenarios Chapter 5.-CRM Billing | Chapter 6.-Master Data Chapter 7.-Service Integration (Theoretical) Chapter 8.-SAP CRM Web UI Chapter 9.-Sales & Distribution Information Systems: Chapter 10.-Scenario Based: | Chapter 11.-Workbench).(2008 CRM 6.0) Chapter 12.-SAP CRM Net Weaver Functions Chapter 13.-SAP CRM Web UI ‘A MUST’ Chapter 14.-SAP CRM Interaction Center Chapter 15.-SAP CRM Sales-Key Processes |
